Recruitment Privacy Policy

1. About this privacy policy

This Recruitment Privacy Policy explains how NEO MARKETPLACE HUB LTD collects, uses, stores and protects personal information provided by people who apply for roles or express an interest in working with us.

2. Information we may collect

When you apply for a role, contact us about recruitment or submit a recruitment form, we may collect information such as:

• Your name
• Email address
• Telephone number
• Your answers to recruitment or screening questions
• Information you choose to provide about previous business, director or e-commerce experience
• Messages or correspondence relating to your application
• Information necessary to assess your suitability for a role

3. Information collected through Meta or other advertising platforms

If you submit a recruitment form through Facebook, Instagram, Meta or another advertising platform, the information you enter into that form may be provided to NEO MARKETPLACE HUB LTD so that we can review your application and contact you about the relevant opportunity.

The advertising platform may also process your information under its own privacy policy and terms.

4. How we use your information

We may use recruitment information to:

• Review and assess applications
• Contact applicants about a role
• Ask appropriate follow-up or screening questions
• Arrange interviews or further discussions
• Explain role responsibilities, terms and compensation
• Manage the recruitment and onboarding process
• Comply with legal, regulatory or platform requirements where applicable
• Prevent fraud, misuse or false applications

5. Identity and verification documents

If an applicant progresses to a stage where identity, address or other verification is genuinely required, we will explain what information is required and why before requesting it.

Applicants should only provide genuine and unaltered documents. We do not ask applicants to provide false information, altered documents, passwords, PINs or account security codes.

6. Legal basis for processing

Depending on the circumstances, we process recruitment information where it is necessary to take steps at your request before entering into a contractual or working relationship, where we have legitimate interests in recruiting suitable candidates and managing our recruitment process, or where processing is necessary to comply with legal obligations.

7. Who we may share information with

Recruitment information may be shared only where reasonably necessary with people or service providers involved in recruitment, company administration, professional advice, compliance or relevant onboarding processes.

We may also use service providers such as email, hosting, advertising and recruitment platforms to support our recruitment activities. Those providers may process information according to their own contractual and legal obligations.

We do not sell applicant personal information.

8. How long we keep recruitment information

We keep recruitment information only for as long as reasonably necessary for the recruitment process, to respond to applicants, to manage potential future opportunities where appropriate, and to meet applicable legal or record-keeping requirements.

Information that is no longer required will be deleted, anonymised or securely disposed of where appropriate.

9. Data security

We take reasonable organisational and technical measures to protect recruitment information against unauthorised access, loss, misuse, disclosure or alteration.

10. International services

Some technology, communications or advertising providers used by us may process information outside the United Kingdom. Where applicable, those providers are responsible for using appropriate safeguards required by data protection law.

11. Your data protection rights

Depending on applicable data protection law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information in certain circumstances
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Raise concerns about how your information is handled

12. Contact us

If you have a question about this privacy policy, your recruitment information or your data protection rights, contact:

NEO Marketplace Hub Recruitment
Email: recruitment@neomarketplacehub.co.uk

13. Changes to this policy

We may update this Recruitment Privacy Policy when our recruitment processes, services or legal requirements change. The latest version will be published on this website.